Shipping Policy
Effective Date: 25 Aug 2024
Welcome to Bloomsy. This Shipping Policy applies to all purchases made through our website, www.bloomsy.in. By placing an order with us, you agree to the terms outlined below.
1. Order Processing
- Processing Time: Orders are processed and shipped within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. If you do not receive an email confirmation, please check your spam/junk folder or contact our customer support.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery by the next business day.
Delivery times are estimates and may vary depending on your location, shipping method, and order size. We are not responsible for delays caused by shipping carriers, weather, or any other factors beyond our control.
3. Shipping Rates
Shipping rates are calculated based on the total weight of your order and your delivery location. The exact shipping cost will be displayed at checkout before you complete your purchase.
- Standard Shipping: Rs. 100
- Expedited Shipping: Rs. 200
- Overnight Shipping: Rs. 250
- Free Shipping: We offer free standard shipping on orders over Rs. 2000.
4. International Shipping
We ship internationally to select countries. Please note that international shipping rates and delivery times vary depending on the destination country. The recipient is responsible for any customs duties, taxes, or fees imposed by the destination country.
- Estimated Delivery Time: 10-15 business days (varies by destination)
- International Shipping Rates: Calculated at checkout
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website or via our tracking page on www.bloomsy.in.
6. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. If your shipping address is within a restricted area, we will notify you to arrange an alternative shipping address or cancel your order.
7. Damaged or Lost Packages
- Damaged Packages: If your package arrives damaged, please contact us within 48 hours of receipt with photos of the damaged item(s) and packaging. We will work with you to resolve the issue promptly.
- Lost Packages: If your package is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to locate your package or issue a replacement or refund.
8. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
- Email: support@bloomsy.in
- Phone: (011)6926-8078
- Address: Bloomsy, Sector 27, DLF Phase 4, Gurugram - 122009
Thank you for shopping with Bloomsy.